Reference: Manage Meter Charges Process Model - Page 1 for the associated business process diagram.Actor/Role: CC&BDescription: The Bill Segments and associated Financial Transaction are frozen in CC&B. The Bill Freeze Option on the Installation Options controls when a Service Agreement's balance and General Ledger is affected by the Bill Segment and must be configured to meet the organization's accounting practices.
• Manual Process: Process is initiated by CSR or Authorized User when he/she requests to Freeze Bill Segments created for Service Agreement.
• Automated Process: This is a component of Batch Billing process and gets executed as a part of scheduled batch billing process that runs periodically. Functionality is the same as described in Manual process.Note: If Customer has Net Metering sub SA, see 4.2.2.15 CC&B.Manage Net Energy Metering Charges for details.
•
| © 2011 Oracle and/or its affiliates. All Rights Reserved |